Privacy Policy
Last updated: 14/09/2025
We at The Primrose Practice (Sole Proprietor: Sophie Frost) take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Data Controller
Sophie Frost
The Primrose Practice
28a Borsigstrasse
10115 Berlin, Germany
Email: [email protected]
Phone: [insert if available]
2. Collection of Personal Data
We may collect personal data when you:
- Contact us via email or contact form.
- Book an appointment or request information about our services.
The data typically includes your name, email address, phone number, and the content of your inquiry.
3. Use of Personal Data
We use your personal data exclusively to:
- Respond to your inquiries.
- Provide psychological consultation and therapy services.
- Fulfil our legal obligations under German law.
4. Legal Basis
Processing of data is based on:
- Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures),
- Art. 6(1)(c) GDPR (legal obligation),
- Art. 6(1)(f) GDPR (legitimate interest).
5. Data Retention
We store personal data only as long as necessary to provide our services or as required by statutory retention periods (e.g., health records).
6. Third Parties & Transfers
We do not sell or share personal data with third parties, except where required by law or with your explicit consent. Data may be stored with our hosting provider located in the EU.
7. Your Rights
You have the right to request access to, rectification, or erasure of your personal data, restriction of processing, objection to processing, and data portability.
You may also lodge a complaint with the competent supervisory authority in Germany (Berliner Beauftragte für Datenschutz und Informationsfreiheit).
8. Contact
For questions about data protection, please contact:
Sophie Frost – [email protected]